Most automation firms lead with the tool. We lead with the process. It's the reason our implementations work when others fail — and the reason our clients keep coming back.
Before we touch any technology, we conduct deep-dive stakeholder interviews and live process observation sessions. We use Lean Six Sigma Value Stream Mapping (VSM) to document every step, handoff, decision point, and delay in your target process. Most clients discover 20–40% of their process time is consumed by steps that deliver zero value — steps that can either be eliminated or automated immediately.
We translate the VSM findings into financial impact. Every identified bottleneck is assigned a dollar value — cost-per-transaction, FTE hours consumed annually, error rate cost, and opportunity cost of delay. The output is a prioritised list of automation opportunities ranked by ROI, implementation complexity, and strategic alignment. You never invest without knowing exactly what you'll get back.
With a clear prioritised roadmap, we design the automation architecture. We are completely technology-agnostic — if you have UiPath licences, we use UiPath. If Microsoft Power Automate fits better, we use that. If a custom Python/AI solution is the right answer, we build it from scratch. Our vendor independence means the design is always optimised for your needs, your stack, and your budget — not ours.
Implementation is milestone-based with fixed deliverables at every phase. We run parallel testing before any bot goes live, document every component, and train your team to own it. Post-deployment, we measure actual vs projected ROI and publish the results. Clients on Strategic Retainer (Service 06) receive quarterly automation reviews to continuously expand the programme.
| What matters to you | Big-4 / Large SIs | Solo Freelancers | Stratixom |
|---|---|---|---|
| Engagement minimum | $500K+ (typical) | Varies wildly | $4,500 to start |
| Technology independence | Platform-aligned | Tool-specific only | 100% vendor-agnostic |
| Process expertise (Lean/VSM) | Available but expensive | Rarely available | Core to every engagement |
| Mid-market accessibility | Not designed for it | Yes — but limited scope | Purpose-built for it |
| Measurable ROI commitment | Strategy decks, not results | Inconsistent | Defined at engagement start |
| Full-lifecycle capability | Yes — at $300–$600/hr | Discovery or build — not both | Discovery through retainer |
| Time to first deliverable | 6–12 weeks typical | 2–4 weeks | 5 business days (Snapshot) |
The Process Health Snapshot is a live demonstration of our full discovery approach — delivered in 5 business days, at a price that fits under procurement thresholds.